Urbanworx
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Our Business

Effective December 14, 2009, Urbanworx, Inc. has acquired all GravanaTuning.com intellectual property and related assets from Gravana, Inc.  GravanaTuning.com is one of several Low-Price-Guaranteed online stores owned by Urbanworx, Inc. Please bear with us during this difficult transition.

GravanaTuning.com is unique in the automotive aftermarket industry, as our primary focus is to provide the Widest Selection of products that support specific targeted late model vehicles at the Best Price anywhere. Sure, we still have the best price on parts for a 1962 Corvette, but it is not something we stock every day.  We do strive to be the ultimate source for performance products and accessories for most late-model vehicles. And while we are not "everything to everybody", we can special-order specific products for those of you who have additional vehicles in your household. We stock the best-selling, fastest moving parts for each of the vehicles we support in our Santa Clarita warehouse.  We also ship from multiple, strategically-located, fully-stocked warehouses, which can deliver to most of the continental United States and Canada much faster than our single-location competitors. 

In addition to the many great brands we carry, Urbanworx manufactures several exclusive products under the GravanaTuning name that offer a unique competitive advantage over the competition. As we identify the need for a better product in any specific category, we will continue to manufacture our own line of branded products, incorporating the highest quality manufacturing with the latest technologies for a superior product. Where most manufacturers cut corners to save a dime, we will look for ways to improve quality and performance, and simply offer you a better product at a reasonable price. Our Quality Assurance standards will set new benchmarks for our competition. And we put our warranty in writing!

Our Goal

Our ultimate goal is complete customer satisfaction! Best Prices! Widest Selection! Excellent Customer Service!  Is it possible? We don't know yet, but we are committed to achieving complete customer satisfaction for every person who visits our website, every person who calls with a question, and every customer who orders a product. We have set the following criteria in order to support our goal:

  • Offer the widest selection of high quality products for your Car, Truck, SUV, RV, Sandrail or Boat.
  • Deliver customer orders as accurately and rapidly as possible.
  • Offer the best possible price on each and every product.

Our Customer-Friendly Operations

We operate on your schedule not ours, taking orders 24-hours-a-day, 7-days-a-week on our secure-order GravanaTuning.com® website. Our telephone business hours are 9am - 5pm PST Monday - Friday.  We do allow after-hour will-call by appointment only. In order to provide the best possible prices and widest selection, we run a very lean operation with minimal staff.  If for any reason, we are unavailable when you call with a question, please leave a detailed message and one of our friendly and knowledgeable representatives will call you back.  We try to respond to all calls within 72 hours!  THE BEST METHOD TO CONTACT US IS ALWAYS VIA EMAIL!!!  In most cases, orders of in-stock items placed before noon on Monday through Friday will be shipped the same day, depending on the volume of orders.

Our Invitation

We invite you to visit the Urbanworx.com® website, peruse our product selection, and tell us what you like. More importantly, we would like to know what you don’t like and what you would like to see improved. You are our customer and we are here to support your needs. You control the direction of our business, our product selection and our future! We want to know what’s on your mind and we want to know what we can do to better serve your aftermarket needs! 

 

*** CLICK HERE FOR GRAVANA COMPANY HISTORY ***

 

 



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